hello_mirta343
May 27, 2026
"Packed really well"
i mean, it was packed really well. It arrived safely with plenty of padding, and there wasn’t any damage at all.
JudithHolmes_14
May 26, 2026
"I ordered a few bits from Ray..."
I ordered a few bits from Ray Grahams and picked them up in store the next day. It was actually really straightforward, I got a message when everything was ready, and the staff found my order quickly when I got there. It saved me waiting around for delivery, and I liked being able to check the items before leaving. No fuss at all, I’d definitely use the pickup option again.
Jordan_urban88
May 23, 2026
"Easy return, no hassle"
I had to send something back because I ordered the wrong size, and to be fair the whole return was straightforward. I wasn’t 100% sure about the quality of the item when it arrived, but since it didn’t fit I didn’t really get to test it properly. The refund came through quicker than I expected and there were no long emails or hassle. I’d probably order from raygrahams.com again.
christine.Taylor
May 06, 2026
"Paying was really straightforward, no faffing around at..."
Paying was really straightforward, no faffing around at all! I liked that there were a few different payment options, so I could just choose the one that worked best for me. Checkout went through smoothly and the order confirmation came through quickly too :) Would definitely use again!
Gale.milburn
May 01, 2026
"I found exactly what I needed for…"
I found exactly what I needed for less than it was going for at other places, and the delivery went fine too. i’m happy with the value, just kind of regret not looking here sooner because I could’ve saved myself some time and money
Huong_noble89
April 25, 2026
"Invoice was easy to follow"
I ordered from raygrahams.com and the invoice was clear. The prices, VAT, and delivery charges were all laid out properly, so I didn’t have to guess what anything meant. It’s a simple thing, but it makes a difference.
lutherashpole7505
April 25, 2026
"Click and collect was fine, just a bit slow"
Ordered a few bits from Ray Grahams for click and collect. The website was straightforward enough and the prices seemed decent. Fine. I was expecting the pickup message a bit sooner though, but it didn’t come through until the next day, so that was slightly annoying. Still, the staff were friendly when I went in and everything in the order was right. Overall, not bad. Decent. Just think the process could be a bit smoother
john_Puffinberger98
April 22, 2026
"I ordered a few bits and mainly went..."
I ordered a few bits and mainly went off the size and spec info listed on the product pages. When everything arrived, it was exactly as described, so there were no awkward surprises or returns to deal with. For me, that makes the whole buying experience much easier
hello_darrell971
April 08, 2026
"Quick, decent customer service"
I had a quick question about my order and didn’t expect to hear back so fast. Customer service replied the same day and got it sorted without making a big deal out of it. They were friendly, clear, and just treated me like a person, which really shouldn’t be too much to ask these days. Fair play to them, I was really happy with how easy it all was. I’d definitely use raygrahams.com again.
Albert-chaney
April 03, 2026
"Found the screws fast"
I needed a specific kind of screw and the filters made it easy to narrow everything down. Didn’t have to scroll forever or guess much. Got what I needed and that was it.
"Pretty easy checkout, no fuss"
I bought a few bits on raygrahams.com and the checkout was simple enough, which is all I really wanted. No faffing around, no weird extra steps, just added what I needed, paid, and that was that. Payment went through fine and the confirmation email came through pretty much straight away, so yeah, all good from my side
Sally_ellison82
March 06, 2026
"Warranty sorted, no drama"
Had a problem with a power tool that was still under warranty and, to be honest, I straight away assumed it was going to be a whole hassle. It wasn’t at all. Ray Grahams got back to me quickly, told me exactly what they needed, and had it sorted without any fuss. Really happy with how straightforward the support was.
MarthaPoindexter_08
February 28, 2026
"I found what I needed pretty..."
I found what I needed quickly, and the menus were easy to follow. Checkout was simple too, like i said, nothing confusing or frustrating. Like i said, just a good, easy site to get around.
kristine1975
February 22, 2026
"Helpful staff, even if I was a bit torn"
The staff definitely knew their stuff and gave me really clear advice. I walked in unsure, and somehow left feeling confident, though I’ll admit I was still second-guessing myself a little. Overall, they clearly know the products well and were genuinely helpful.
JosephEdwards
February 03, 2026
"Easy delivery and decent updates"
I ordered a few bits from raygrahams.com and the tracking emails were actually helpful. I could see when the parcel had left and when it was out for delivery, so there was none of that annoying guessing around, which is so preventable with proper updates.
The parcel turned up when it was supposed to and everything inside was fine. Nice and straightforward experience overall, and I’d happily use them again.
victor1987
December 24, 2025
"Better quality than I expected"
I ordered a few bits from raygrahams.com for some DIY jobs, i was pleasantly surprised. The stuff felt solid in the hand and didn’t have that cheap, flimsy feel you sometimes get when ordering online. Packaging was decent too, so everything arrived as it should. Based on this order, I’d be happy to use them again next time I need DIY supplies...
tammyebling6712
December 23, 2025
"So... I set up a trade..."
So... I set up a trade account and it all worked fine for me. Ordering was easy, and the prices seemed decent too.
tony1996
December 23, 2025
"Sizing guide was spot on"
i mean, I measured once using the sizing guide and it fit perfectly
rebecca1995
December 22, 2025
"Good photos make online shopping feel easier"
I ordered from raygrahams.com the clear product photos made a big difference. I could zoom in and actually see the little details, so I felt like I understood what I was buying instead of just hoping for the best. When it arrived, there were no surprises, which I really appreciated. It’s a simple thing, but it reminded me how much easier online shopping feels when a site gives you enough information to feel confident.
lindsey.Nolan
December 17, 2025
"Everything was in stock"
I was able to find everything I needed without any hassle... it was all in stock, which made the trip super easy.